1. How do I register an account?
Easy, click on the signup button located on the side menu in the homepage, start filling your details and in no time you will receive an email asking you to activate your account.
Click the activation link in the email and head to the deposit page.
2. How do I make a deposit?
As soon as you login you will see a pop-up with various options, click on the first button named “Deposit & Play”, another popup will open listing all the payments methods available at Craze Play.
Simply select your preferred one and follow the steps.
3. How can I claim a bonus?
As soon as you register an account at Craze Play you will be credited with 3 welcome bonuses. Make sure to claim them when you do your first 3 deposits.
Furthermore, every cash bet you make will automatically give you loyalty points and craze coins. Loyalty points determine your level in our adventure map, each level contains 5 chests containing different bonuses and free gifts which will be unlocked as you earn more loyalty points.
Craze Coins on the other hand is our currency, the more cash bets you do, the more Craze Coins you earn. Craze Coins can be used in Craze Shop to purchase free spins, free bonus, or merchandise.
4. What is wagering?
Wagering is the number of times you need to play your bonus to be able to convert it into cash and withdraw.
At Craze Play, bonus wagering is 40x, for example if the bonus received is 100 euros, and the wager is 40x, then you will need to wager: 100 euros × 40 = 4,000 euros to complete wagering and be able to withdraw your winnings.
5. I requested a withdrawal, how long will it take to be processed?
It usually takes less than 48 hr for you to receive your withdrawal if you already uploaded your verification documents.
Available 24/7
Usual response time is 30s
Usual response time is 30 to 60 mins
